Policies
Policies
Reservations should be made in advance whenever possible. All pets arriving or departing from the Pet Lodge must
be on a leash or in a carrier. Please allow a few extra minutes for checking in so that we can review your pet's vaccination records and collect your contact information. We appreciate having as much information as possible about your pet along with any present or past medical conditions. Please provide us with current documentation of the following vaccinations:
Dogs: Distemper Complex, Bordetella(annual) and Rabies
Cats: Distemper Complex and Rabies
Upon your pet's arrival to the Lodge, your pet will be given access to the bathroom facilities. For your dog's safety, please bring your dog on a properly fitted nylon or leather collar with a name tag attached. Please help us keep your pet happier by making sure the ears are free of infection and debris and that the coat is brushed and mats removed prior to boarding. We recommend that dogs be on a preventative for fleas, ticks and intestinal parasites and that cats be on a preventative for fleas.
If there is a change in your pet's arrival or departure time, we ask that you notify us as soon as possible. If you plan to pick up your pet outside of your scheduled departure time, please call ahead so that we can have your pet and belongings ready. Payment is due in full at the time of departure and we accept cash, checks, debit cards, Visa, Mastercard, Discover and American Express. A $25 fee will be charged for all returned checks. We appreciate your understanding of our policies, hours and lodging rates.
In the unlikely event that your pet should require veterinary care, reasonable efforts will be made to contact you and your veterinarian. Depending on the nature of the illness and the travel required to access your veterinarian, we reserve the right to use a veterinarian of our choice. Any transporting fees or veterinary bills shall be paid by the owner.
We are able to accommodate
special needs pets requiring more extensive care or special handling. This includes and may be mandatory for pets that are blind, diabetic, geriatric, incontinent, immoble, etc. An additional fee of $5-$15 per night will be charged depending on the extra care required. Please contact us to discuss the specific needs of your pet.
Food/Medications
Owners are asked to provide their pet's regular food and snacks from home to avoid any sudden dietary changes that could lead to digestive upset or pets refusing to eat. We also recommend that owners bring a supply of longer lasting edible types of chewies like Busy Bones or rawhides because the pets do enjoy chewing on something familiar during their spare time and we want them to be happy and entertained.
Our full kitchen allows us to monitor diets closely, provide warm meals and store food and medications that require refrigeration or freezing. Please inform us of any dietary restrictions your pet may have. We are able to administer oral, topical and injectable medications as prescribed by your veterinarian.
Boarding Release
(signed by pet owner at initial visit)
Stone Valley Pet Lodge (hereinafter defined as "Kennel"), owners, employees and agents shall not be liable for any loss or damage to my pet arising from the boarding and keeping of the pet or that may accrue from any cause whatsoever including disease, injury including self-harm, viral/bacterial(kennel cough) related illnesses, gastrointestinal upset, death, escape, theft, fire or any other unforeseeable cause with reasonable care having been exercised. Owner agrees to be solely responsible for all acts or behavior of the pet while in the care or on premises of Kennel and further agrees to indemnify Kennel against all damages. Personal items may be left at your own risk and Kennel is not responsible for loss or damage. Owner certifies that he/she is the sole owner of the pet and that the pet is current on vaccines, appears to be free of contagious disease and has not bitten anyone within the past (10) days.
Should your pet require veterinary care, reasonable efforts will be made to contact you and your veterinarian. Depending on the nature of the medical problem and the travel required to access your veterinarian, Kennel reserves the right to use a veterinarian of our choice. Kennel is authorized to initiate appropriate treatment, including life-saving procedures, regardless of the pet's age and health until Owner/Representative can be contacted. It is Owner's responsibility to provide Kennel with written documentation declining any or all medical procedures for a pet. Owner agrees to pay all expenses associated with the treatment of the pet until Owner is available to discuss further care and related fees with the attending veterinarian. Kennel shall not be held liable for any side effects or complications experienced by the carrying out of the veterinarian's orders. Owner has made Kennel aware of all pre-existing medical conditions, allergic/drug reactions, behavioral issues including causing injury or loss of life to wild, farm, and/or domestic animals, dietary restrictions and medications given within the past (30) days. Lastly, Owner gives Kennel permission to obtain medical diagnostics, treatment plans and vaccination information from Veterinarian.
If there is a change in your pet's arrival or departure time, we ask that you notify us as soon as possible. If you plan to pick up your pet outside of your scheduled departure time, please call ahead so that we can have your pet and belongings ready. Payment is due in full at the time of departure and Owner agrees that the pet shall not leave the premises until all charges are paid. A $25 fee will be charged for all returned checks. Any pet left for (7) days beyond the agreed date of departure will be considered abandoned and handled in accordance with Pennsylvania State Law, and that doing so does not relieve the Owner of all financial obligations.
I have read this contract, agree to its terms and understand that this contract is legally binding for all pets boarded or kept by me now and in the future. Kennel reserves the right to amend this contract without notice.